Warranty Information

Warranty Information

Manufacturer Warranty

Every firearm sold by Texas Gun Shop is backed by the manufacturer’s warranty. Warranty periods and coverage vary by manufacturer — typically covering defects in materials and workmanship for 1 year to lifetime.

How to File a Warranty Claim

  1. Contact the manufacturer directly — most firearms warranties are handled by the maker, not the dealer
  2. Keep your receipt — proof of purchase is required for warranty claims
  3. Document the issue with clear photos and a description
  4. Follow the manufacturer’s return instructions — they’ll typically provide a shipping label

Common Manufacturer Warranty Contacts

  • Glock: (770) 432-1202
  • SIG Sauer: (603) 610-3000
  • Ruger: (336) 949-5200
  • Smith & Wesson: (800) 331-0852
  • Browning: (801) 876-2711
  • Henry Repeating Arms: (201) 858-4400
  • Beretta USA: (800) 636-3420
  • FN America: (703) 288-3500
  • Marlin / Ruger: (336) 949-5200

Texas Gun Shop’s Role

We’re not a warranty center, but we’re here to help. If you need assistance:

  • Call (713) 334-5198 — we’ll help you contact the manufacturer
  • We can provide proof-of-purchase documentation
  • For pre-transfer defects, see our Returns Policy

Our Authenticity Guarantee

Every firearm we sell is 100% authentic and covered by the full factory warranty. We source only from authorized distributors — never gray-market or counterfeit products.

Questions? Call (713) 334-5198 or email support@texasgunshop.store.