Warranty Information
Manufacturer Warranty
Every firearm sold by Texas Gun Shop is backed by the manufacturer’s warranty. Warranty periods and coverage vary by manufacturer — typically covering defects in materials and workmanship for 1 year to lifetime.
How to File a Warranty Claim
- Contact the manufacturer directly — most firearms warranties are handled by the maker, not the dealer
- Keep your receipt — proof of purchase is required for warranty claims
- Document the issue with clear photos and a description
- Follow the manufacturer’s return instructions — they’ll typically provide a shipping label
Common Manufacturer Warranty Contacts
- Glock: (770) 432-1202
- SIG Sauer: (603) 610-3000
- Ruger: (336) 949-5200
- Smith & Wesson: (800) 331-0852
- Browning: (801) 876-2711
- Henry Repeating Arms: (201) 858-4400
- Beretta USA: (800) 636-3420
- FN America: (703) 288-3500
- Marlin / Ruger: (336) 949-5200
Texas Gun Shop’s Role
We’re not a warranty center, but we’re here to help. If you need assistance:
- Call (713) 334-5198 — we’ll help you contact the manufacturer
- We can provide proof-of-purchase documentation
- For pre-transfer defects, see our Returns Policy
Our Authenticity Guarantee
Every firearm we sell is 100% authentic and covered by the full factory warranty. We source only from authorized distributors — never gray-market or counterfeit products.
Questions? Call (713) 334-5198 or email support@texasgunshop.store.